Move In/ Move Out
Move-in and set-up day is Thursday, June 27th.
Move-in is from 10:30 a.m. to 6:00 p.m.
Exhibitors should make appropriate travel plans in order to set up on Thursday.
If you do not arrive on Thursday to set up your booth, it will be pulled down and unavailable for set up on Friday.
Move-out will begin promptly at 4:30 p.m. on Sunday June 30th.
Early tear down is not allowed. Any exhibitor that chooses to disregard this rule will not be invited back in 2020.
All exhibitors should make appropriate travel arrangements to allow time for tear down, packing, and securing return shipping arrangements, if needed.
All crates and boxes must be packed and sealed with freight labels attached before exhibitors leave the venue.
Loading Dock Doors Location
Exhibitor loading dock entrance is located on Barton Springs Rd.
Palmer Event Center has an on-site, parking garage with 1200 spaces.
Entrances to the parking garage are located on Barton Springs Rd. & Riverside Dr.
The daily parking rate is $8.00 per day.
Service Contractor – Lone Star Decorating
Accepts advance shipment of exhibitor booth materials.
Delivers booth materials on set up day.
Offers rental of additional items (such as furniture and carpeting).
Provides porter services (such as nightly trash pick up).
Delivers empty crates to exhibitor booth for packing and shipping on move out-day.
(You will receive an Exhibitor Package from Lone Star Decorating after KetoCon receives your application)
Additional Shipping & Receiving
The Palmer Event Center does not offer receiving services.
If you chose to ship anything directly to the Palmer Event Center, it must be delivered on set-up day or during the show.
Exhibitor must be on-site to accept and sign for the delivery.
If you are not on-site, your delivery will be refused, and returned to sender.
Power & Internet
Power: Each exhibitor/sponsor package includes one 110 Volt 15 amp Electrical Outlet.
Internet: The Palmer Event Center offers free public WiFi.
Additional power or high speed wifi is available. Contact the Palmer Center Utilities Department at (512) 404-4000.
Additional Staff Passes
Each exhibitor and sponsor package includes a set number of staff passes. If you need additional passes, you can obtain them HERE
We want your company to have a successful show! Use the Exhibitor Checklist to help your team.